"If I owed somebody money, I'd feel bad about it, but they don't care."
Despite efforts to improve it, the Phoenix pay system continues to cause problems for public servants, leading to ongoing pay errors and delays even after its launch in 2016.
The article highlights that while the government has addressed some of the initial issues and complaints, many public servants still experience pay problems, as evidenced by the auditor general's report. This ongoing struggle emphasizes the system's persistent flaws and the government's ongoing efforts to replace it with a new pay system.
Despite efforts to improve it, the Phoenix pay system continues to cause problems for public servants, leading to ongoing pay errors and delays even after its launch in 2016. The article highlights that while the government has addressed some of the initial issues and complaints, many public servants still experience pay problems, as evidenced by the auditor general's report. This ongoing struggle emphasizes the system's persistent flaws and the government's ongoing efforts to replace it with a new pay system.